Community and Support

Help & Support · Updated 2026-07-27

🌟 Join Our Community

Official Channels:

Community Benefits:

  • Shared Knowledge: Learn from experienced traders
  • Strategy Discussion: Collaborate on trading approaches
  • Market Analysis: Collective intelligence on market trends
  • Technical Support: Community-driven problem solving
  • Feature Requests: Influence bot development priorities

📞 Customer Support

Support Channels:

  • In-Bot Feedback: Direct feedback submission through /feedback command
  • Documentation: Comprehensive self-service resources
  • Community Forums: Peer assistance and knowledge sharing

Response Expectations:

  • Critical Issues: Response within 2-4 hours
  • General Questions: Response within 24 hours
  • Feature Requests: Acknowledgment within 48 hours
  • Technical Problems: Resolution timeframe based on complexity