# Community and Support

> Source: https://www.archr.bot/docs/community
> Section: Help & Support
> Last updated: 2026-07-27

## 🌟 Join Our Community

**Official Channels:**
- **Telegram Bot**: [@archr_signal_bot](https://t.me/archr_signal_bot)
- **Updates Channel**: [@archr_updates](https://t.me/archr_updates)
- **YouTube**: [youtube.com/@ARCHRdotbot](https://www.youtube.com/@ARCHRdotbot)
- **Documentation**: https://docs.archr.bot

**Community Benefits:**
- **Shared Knowledge**: Learn from experienced traders
- **Strategy Discussion**: Collaborate on trading approaches  
- **Market Analysis**: Collective intelligence on market trends
- **Technical Support**: Community-driven problem solving
- **Feature Requests**: Influence bot development priorities

## 📞 Customer Support

**Support Channels:**
- **In-Bot Feedback**: Direct feedback submission through `/feedback` command
- **Documentation**: Comprehensive self-service resources
- **Community Forums**: Peer assistance and knowledge sharing

**Response Expectations:**
- **Critical Issues**: Response within 2-4 hours
- **General Questions**: Response within 24 hours  
- **Feature Requests**: Acknowledgment within 48 hours
- **Technical Problems**: Resolution timeframe based on complexity